Shipping & Returns

Refund & Cancellation Policy

All sales are final. Imperfect Witch does not offer refunds on products, services, or digital content.

Due to the nature of our offerings — including handmade items, digital materials, and energetic and spiritual services — purchases cannot be returned or refunded once made.

Returns

We do not accept returns.

Damaged Items

If your order arrives damaged, contact us through the website within 30 days of delivery with photos of the damage, and we will provide a replacement.

Many objects at Imperfect Witch are one-of-a-kind and irreplaceable. If an art piece arrives damaged, the customer will receive store credit for the damaged item.

Lost or Missing Packages

If your package is marked delivered but not received, please contact your local carrier first to open an investigation. If the issue remains unresolved, reach out to us and we will do our best to assist.

Shipping

Orders are processed and shipped within 3–7 business days. Shipping times vary by carrier and destination. We are not responsible for delays caused by the carrier once a package has been handed off.

How to Contact Us

All issues, concerns, and inquiries related to products, sales, subscriptions, and any goods or services purchased through Imperfect Witch must be submitted through the official website contact form.

Communication through social media or any other unofficial channel will not be considered.

Contact: imperfectwitch.com/contact